Privacy Policy

1. Who We Are

Addify Academy ("we", "us", or "our") is an online education platform providing personalised one-on-one tutoring services. Our registered address is KUNJAMONI, 2nd Floor, Panchpota, Rajpur Sonarpur (M), Kolkata, West Bengal, India. You can reach us at contact@addifyacademy.com.

2. Information We Collect

We collect the following types of information:

• Account information — name, email address, phone number, and password when you register.
• Profile information — age, academic level, learning goals, and any other details you provide.
• Usage data — pages visited, session durations, course progress, and interaction logs.
• Payment information — billing details processed securely through our payment partners (we do not store card numbers on our servers).
• Communications — messages you send to our support team or through our contact form.

3. How We Use Your Information

• To create and manage your account.
• To match you with the right tutor and deliver personalised sessions.
• To process payments and send receipts.
• To send important service updates, session reminders, and support responses.
• To improve our platform through analytics and feedback.
• To comply with applicable legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information only with:

• Tutors — to facilitate your booked sessions.
• Service providers — payment processors, email platforms, and hosting providers, under strict confidentiality agreements.
• Legal authorities — when required by law or to protect our rights.

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings; however, some features of the platform may not function correctly.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by emailing us.

7. Children's Privacy

We serve students as young as 4 years old. For users under 13, we require parental or guardian consent before collecting any personal information. Parents may review, update, or request deletion of their child's data by contacting us directly.

8. Security

We use industry-standard security measures including HTTPS encryption and access controls to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at contact@addifyacademy.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our platform after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: